Privacy Policy

Last updated: January 2026

LWH Analytics ("we", "our") operates the Hedonic Intelligence platform. This page informs you of our policies regarding the collection, use and disclosure of personal data.

1. Data We Collect

We collect information you provide directly:

• Contact data: name, email, phone, hotel name
• Communications: messages sent through the contact form
• Technical data: IP address, browser type (collected automatically)

2. How We Use Data

We use the collected information to:

• Respond to your information requests
• Prepare and deliver analysis reports
• Improve our services
• Send communications related to requested services

3. Data Sharing

We do not sell, rent or share your personal data with third parties for marketing purposes. We may share information with:

• Service providers: who help us operate (e.g., email services)
• Legal requirements: when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or destruction.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify incorrect data
• Request deletion of your data
• Object to processing of your data
• Data portability

6. Data Retention

We keep your data only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

7. Cookies

This website uses essential cookies for basic functionality and analytics cookies (Google Analytics) to understand how visitors use the site. Analytics cookies are only activated with your explicit consent.

8. Contact

For questions about this policy or to exercise your rights, contact us:

LWH Analytics
Porto, Portugal
Email: Via the contact form

9. Changes to This Policy

We may update this policy periodically. We will notify you of any material changes by posting the new policy on this page.